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Shipping Policy

Please Note: On Berlinnova.com, each dress is made from scratch according to customers' specifications. Currently, we need 12-15 working days for Homecoming Dresses, Cocktail Party Dresses & Special Occasion Dresses. Thank you for your patience.


Before your order is shipped, Berlinnova.com has to process your order and put all your items through its strict quality-control tests. Because of this, Total Delivery Time is different from shipping time alone.

 


Total Delivery Time = Processing Time + Shipping Time

Processing Time

The processing time is 12 -15 working days for Homecoming Dresses, Cocktail Party Dresses & Special Occasion Dresses.

Shipping Time:It takes about 3 -10 working days for the package to travel from our facilities to your destination, the exact shipping time is based on the shipping company (UPS, DHL, Fedex, USPS, etc) standard and the shipping method you have chosen.

United State:

Standard Shipping Time: (6-10 business days)

Shipping Cost: $26.99

Expedited Shipping Time: (3-5 business days)

Shipping Cost: $37.99

 

The Rest Of World:

Standard Shipping Time: (6-10 business days)

Shipping Cost: $19.99

Expedited Shipping Time: (3-5 business days)

Shipping Cost: $29.99

* Please note that we cannot guarantee the exact delivery time of the supplier, so we do not promise to apply for return due to overtime delivery. If the shipment is delayed, you can contact our customer service to handle it for you. If there is indeed a return/refund, please refer to "Return & Refund Policy".

Sales tax

Sales tax is included in the prices shown.

Note: Customs fees and any handling fees vary from country to country and are usually implemented when the order reaches the destination country.

We do not have any control over these fees, so you will have to bear them once your package arrives in your country.

Customs duties and taxes are not refundable once collected.